PROPOSED SOLUTION
NEW intelligent TECHNOLOGY
CLINICAL SCHEDUING TOOL
Resource optimization and automated Intelligent Software. Create new logic to optimize a pool of providers with in a health system.
A single dashboard that PRR’s and providers could see Incoming virtual patients. Patients would be put into a queue that automatically assigned visits to a provider based on their schedule availability.
Technical Hurdles
The primary issue was that scheduling done through the retail clinics was booked through their EHR (Epic) in 20 min slots, while the virtual visits were booked through a non-EHR tool as a first come first serve basis.