• Built the UX team foundation

  • Establish design team structure including role types and responsibilities

  • Document best design practices

  • Work with Talent Acquisition, establish relationships with hiring agencies, write job descriptions for design team, interview & hire

  • Set up design process and cadence with product and engineering

  • Kick off agile UX process with development team

  • “Design Sprint Ahead” planning

  • Organize design team critiques

  • Maintain design team standup, backlog and Kanban

  • Product roadmap planning (software: Aha! and Jira)

  • Attended strategic planning sessions with executives for future products

  • Product Owner - 2 products

  • Create Business Canvas Models

  • Write epics, product requirements documents, business objectives, prioritized and wrote user stories with acceptance criteria

  • Design System (Atomic- React - Lightening)

  • Service Design, process flows

  • User research including - documenting workflows, interviewing end users, user journey’s, story boarding

  • Wireframe and Prototyping

Role focus