Built the UX team foundation
Establish design team structure including role types and responsibilities
Document best design practices
Work with Talent Acquisition, establish relationships with hiring agencies, write job descriptions for design team, interview & hire
Set up design process and cadence with product and engineering
Kick off agile UX process with development team
“Design Sprint Ahead” planning
Organize design team critiques
Maintain design team standup, backlog and Kanban
Product roadmap planning (software: Aha! and Jira)
Attended strategic planning sessions with executives for future products
Product Owner - 2 products
Create Business Canvas Models
Write epics, product requirements documents, business objectives, prioritized and wrote user stories with acceptance criteria
Design System (Atomic- React - Lightening)
Service Design, process flows
User research including - documenting workflows, interviewing end users, user journey’s, story boarding
Wireframe and Prototyping